Messaging Consent

SMS/Text Messaging Terms

By opting in, you consent to receive text messages from Ivy Senior Living at the phone number you provided. Messages may include:

• Appointment reminders and scheduling updates
• Tour confirmations and follow-ups
• Important care-related notifications
• Responses to your inquiries

Message Frequency & Rates

Message frequency varies. Standard message and data rates may apply depending on your mobile carrier plan. You are not required to consent to messaging as a condition of any service.

Privacy Policy for Messaging

Ivy Senior Living is committed to protecting your privacy. Regarding the information collected through our messaging services:

• No Third-Party Sharing: Your opt-in consent and the phone number associated with it will not be shared with or sold to any third parties or affiliates for marketing or any other purposes.
• Data Use: Your phone number and consent status are used solely by Ivy Senior Living for the purpose of sending you the messages described above.
• Data Protection: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
• Data Retention: Your information will be retained only as long as necessary to fulfill the purposes outlined herein or as required by law. Upon opting out, your messaging preferences will be updated promptly.

How to Opt Out

You can revoke your consent and stop receiving messages at any time by:

• Replying STOP to any text message you receive from us
• Contacting us at (480) 351-4647

After opting out, you will receive a one-time confirmation message. No further messages will be sent unless you re-subscribe.

Need Help?

If you experience any issues with our messaging service, reply HELP to any message or contact us at (480) 351-4647.